Internet of Things (IoT) in Business Collaboration

Business collaboration couldn't get away from the IoT storm. This Internet of Everything phenomenon is undoubtedly here to stay and expand to each and every aspect of our daily lives. But first of all, for those that have been lost in the vast amount of information regarding IoT, it's important to define WHAT is IoT.

The Internet of Things (IoT, sometimes Internet of Everything) is the network of physical objects or “things” embedded with electronics, software, sensors and connectivity to enable objects to exchange data with the manufacturer, operator and/or other connected devices based on the infrastructure of International Telecommunication Union's Global Standards Initiative [1].

IoT extensions have already started to appear in our daily lives changing radically the way departments like sales or marketing work. (Wikipedia)

Kim Terca, Director, UX and PR at Netvibes, quotes that “IoT is already making collaboration more seamless in the enterprise” and she continues with some examples of IoT usage in Document Collaboration, Newsletter review and IT emergency. Using special automation that monitors a shared directory in Dropbox for example, you can have an email in your Inbox as soon as the document changes or another automation can be used to send you an email or SMS when your website goes down and begin the reboot process are only two examples that Kim sent us and depict her daily IoT usage.

Adib Choudhury from Attentiv also agrees that the IoT will make collaboration a seamless process having a great effect at the number and value of meetings, as being always connected means that you don't worry about holding so many meetings or waiting on an email response to get something done.

Furthermore, what's really impressive is the way all office “things” (desks, walls, chairs etc.)will be connected to the net, able to be used for better teamwork. Miss Metaverse from Futuristmm predicts that in a few years there will be some smart walls, where teams can participate in real-time from anywhere without needing to use meeting rooms. “Just imagine being able to write and erase ideas on a shared wall with a team in China”, Miss Metaverse quotes.

On the other hand, Marne Martin, CEO of Service Power , underlines the importance of IoT in sales and post sales process, as special applications can be used to model failure date and create maintenance schedules that prevent total outages, “increasing product up time and improving overall customer service”. She has also given us an example related with water filters and a device that indicated how clean is the filter. When the filter is dirty, the device fires off a request to mail a new one direct to the consumer.

Last but not least is the impact of IoT in language industry, as Pawel Gromek, CEO and President of LingPerfect, mentioned. There are various machine translation tools that are already available, but unfortunately people are not aware of how to use them. Globalization in business teamwork can be easily facilitated with all these translation tools, making daily communication easier and minimizing all problems caused by language difference.

To sum up, IoT technology and the use of sensors and special devices that monitor from the milk in your fridge to your next email campaign appears to be a fast reality and all we have to do is sit back and watch the changes that will be brought to CRM Project Management, Business collaboration, Business Intelligence and generally the way business are done.


[1] "Internet of Things Global Standards Initiative". ITU. Retrieved 26 June 2015.


Last modified onWednesday, 29 July 2015 08:41
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