Supporting your people and your sales department, in Industry 4.0. Comidor Customer Success model is designed to significantly reduce the sale cycle, by empowering your talented people with a 360° customer view.
Comidor Customer Success provides all the tools to initiate and complete repetitive Sales cycles successfully
- Accounts/Clients/ Partners/ Suppliers/ Competitors are all managed with Comidor Customer Success, in one rich user interface, with detailed past activity, notes, documents, email threads and BPM processes, all in one place.
- Contacts, one of the most important stakeholders in your B2B or B2C sales plan, are interactively identified, linked and presented along with their proper lead or opportunity.
Comidor Customer Success provides all the tools to initiate and complete repetitive Sales cycles successfully
- Accounts/Clients/ Partners/ Suppliers/ Competitors are all managed with Comidor Customer Success, in one rich user interface, with detailed past activity, notes, documents, email threads and BPM processes, all in one place.
- Contacts, one of the most important stakeholders in your B2B or B2C sales plan, are interactively identified, linked and presented along with their proper lead or opportunity.
Getting started with Marketing Automation?
Getting started with Marketing Automation?
Lead Management & Pipelines
- Create complete profiles for your leads and closely monitor your potential deals, set targets and deadlines, assign and prioritise tasks, send proposals and analyse the competition
- Prioritise your actions and focus on your potential clients by using the pipeline functionality
- Identify the necessary steps that will upgrade a lead into an opportunity
- Decide and classify which stages of the sale process require greater attention, focusing and channeling your team’s productivity, towards sales cycle optimisation
Lead Management & Pipelines
- Create complete profiles for your leads and closely monitor your potential deals, set targets and deadlines, assign and prioritize tasks, send proposals and analyse the competition
- Prioritise your actions and focus on your potential clients by using the pipeline functionality
- Identify the necessary steps that will upgrade a lead into an opportunity
- Decide and classify which stages of the sale process require greater attention, focusing and channeling your team’s productivity, towards sales cycle optimisation
Boost impact on sales by automating your marketing activities!
Boost impact on sales by automating your marketing activities!
Create Profitable Opportunities
- Opportunities can be created by converting Leads to Accounts, with all collected data transferred safely, during the conversion
- Analysis not paralysis, with data streams available over the full sale processes, including approach, conversion and acquisition of clients.
- Mobile Access functionality, provides your teams with everything at hand, any time and any place
- Monitor the tasks, associated with your opportunities or accounts (customers, vendors and partners), in a timesheet view. Filter opportunities and accounts by status, filter tasks by type and state and get a meaningful visualisation of the workload related to each of your CRM entities
- List and categorise your products and services and maintain pricing lists. Complete sales process including quotation, proposal and contract management as well as ordering and billing
- A wide range of predefined sales reports and analytics is available. Use the Pipeline Chart to compare won opportunities vs lost ones. Check Sales Funnel Chart to review the sales process
Create Profitable Opportunities
- Opportunities can be created by converting Leads to Accounts, with all collected data transferred safely, during the conversion
- Analysis not paralysis, with data streams available over the full sale processes, including approach, conversion and acquisition of clients.
- Mobile Access functionality, provides your teams with everything at hand, any time and any place
- Monitor the tasks, associated with your opportunities or accounts (customers, vendors and partners), in a timesheet view. Filter opportunities and accounts by status, filter tasks by type and state and get a meaningful visualisation of the workload related to each of your CRM entities
- List and categorise your products and services and maintain pricing lists. Complete sales process including quotation, proposal and contract management as well as ordering and billing
- A wide range of predefined sales reports and analytics is available. Use the Pipeline Chart to compare won opportunities vs lost ones. Check Sales Funnel Chart to review the sales process
Need to ensure marketing success?
Need to ensure marketing success?
Control your Customer’s Journey
- Site analytics provide a state-of-the-art website monitoring tool, developed in-house, with which you can set up scenarios, check events’ occurrence and add automated actions to your site via scripts
- Event metrics Dashboard, makes it possible to understand each visitor’s website navigation behavior over a specified period
- Funneling results, a visual tool for comparing different instances over time
- Tickets creation is not only simple and quick, but it also features full traceability
Control your Customer’s Journey
- Site analytics provide a state-of-the-art website monitoring tool, developed in-house, with which you can set up scenarios, check events’ occurrence and add automated actions to your site via scripts
- Event metrics Dashboard, makes it possible to understand each visitor’s website navigation behavior over a specified period
- Funneling results, a visual tool for comparing different instances over time
- Tickets creation is not only simple and quick, but it also features with full traceability
Download Comidor Customer Success App
Download Comidor Customer Success App
Campaign Planning, Execution & Monitoring
- Target specific market segments with the use of sophisticated filters (geographical, industry sector, seniority etc.)
- Categorise your marketing campaigns and plan the exact time of their execution
- Collect valuable statistics (i.e. how many recipients opened your campaign email) so that your next SFA campaign will be even more successful
- Eliminate repeatable tasks by using Campaign templates
Campaign Planning, Execution & Monitoring
- Target specific market segments with the use of sophisticated filters (geographical, industry sector, seniority etc.)
- Categorise your marketing campaigns and plan the exact time of their execution
- Collect valuable statistics (i.e. how many recipients opened your campaign email) so that your next SFA campaign will be even more successful
- Eliminate repeatable tasks by using Campaign templates
Collaborative Environment with Smart Notifications
- Take advantage of the integrated enterprise collaboration tools, to keep in contact with your sales peers, easily and quickly
- Use the quick notification tool to promptly alert your peers
- Choose whether you need to notify user(s) and group(s), while having the option to exclude members of a group
- Choose whether to notify non-Comidor users, by adding recipient’s e-mail
- Subsequently, define the level of privacy of your notification (private, public, etc.)
Collaborative Environment with Smart Notifications
- Take advantage of the integrated enterprise collaboration tools, to keep in contact with your sales peers, easily and quickly
- Use the quick notification tool to promptly alert your peers
- Choose whether you need to notify user(s) and group(s), while having the option to exclude members of a group
- Choose whether to notify non-Comidor users, by adding recipient’s e-mail
- Subsequently, define the level of privacy of your notification (private, public, etc.)