Client Business Challenge
Our client is a leading installer of vehicle comfort systems in the Pacific region, covering a broad range of cars, trucks and special purpose vehicles such as mining trucks.
The main business challenge was to optimize performance and standardize quality across the spectrum of installation types delivered via multiple service/repair points in multiple countries.
Our client benefited greatly from Comidor’s rich experience in the field of Business Process Management for vehicle inspection centers in Europe.
Our solution used features from our specialized automotive CRM solution to deliver an enhanced Comidor BPM platform. The solution serves the day-to-day operation of our client’s installation and repair of vehicle comfort equipment. The complete solution is cloud-based and is accessible via all PC/Mac/Android/iOs devices.