BPM for Business Consulting

Top business consultancy in SE Europe operating for more than 25 years integrates Project Management performance with ERP data connectivity

Client Business Challenge

The Comidor platform is perfectly suited to service-based organizations such as business consultancies. Our client, specialized in Business Management consulting, required a platform to manage their portfolio of services across business consulting, auditing, accounting and training and covering a wide range of clients.

The key challenge was to organise information effectively at high level whilst retaining fine detail. Comidor displayed data to show the states of the various processes ie running, pending, delayed or completed. A further challenge was that the client’s divisions were organized on a project basis, meaning that a common methodology was needed for running both processes and projects, often for the same end customers.

Comidor Solution

Comidor provided a cloud-based BPM and Project Management platform, delivering a unified working environment for both internal and external communications as well as operational management.

Key Benefits:

Efficient Internal Communications including Task Assignments.

We delivered a complete system including instant messaging as well as internal and external email using Comidor’s built-in email client.

External Communications with Clients.

The system enables prompt and punctual communications with customers with all aspects fully covered, accessible via PCs, tablets and phones.

Replacement of Intranet Folders with Comidor Document Management System

Comidor’s Advanced Document Management System replaced the legacy intranet and provides file sharing, locking, versioning and view-edit rights, as well as online editing, linking with tasks, processes and projects, all available for instant sharing. Comidor also integrates seamlessly with Dropbox, Google Drive and Box.

Digitalization of the Business using Business Process Management

All core company activities including sales, payments etc are fully mapped in the Comidor system.

Advanced Task Management

Client teams use an advanced task management system in which each task is connected to the relevant business process. Teams can also share their calendars which include dynamic information on tasks which are categorized as “To Do”, “In Progress” or “Done”.

Workflow Automation

Comidor provides a built-in state-of-the-art workflow designer (BPMN2.O). Each team can design their own workflows, triggering activities to match each department’s business rules.

Live Monitoring via Process Dashboard

The system enables the live monitoring of scope, schedule, cost and quality for each business activity, including live performance tracking via KPIs.

Effective People Management on Projects

Working hours and time booked against projects for every team member are registered in the system and can easily be reviewed by line managers.