Client Business Challenge
Our client’s business challenge was to accelerate the process of conducting industrial trials of new chemical products. Data from each trial needed to feed through each stage of the process, with no information being lost or misdirected during the workflow stages. Trial data was being stored as a series of text documents, which was time consuming and also led to vital data correlations being missed during the review process. The client was looking for a BPMS to centralize, manage and constantly update trial data over long time periods. Only by doing this effectively could they achieve their vision of developing innovative new chemical products whilst both complying with legislation and contributing to the sustainability of the Earth’s vital natural resources.
The Comidor solution standardized the workflow for all trial processes around the globe, setting up multiple approval workflows with a customised notification system. Using a knowledge base and customised forms, users are given access to the very latest trial data and company guidelines, giving them all the key information they need to proceed to the next stage. Role-based access means management can access sensitive data via the centralized storage and also track the progress of every trial in a unified environment. Reports can be generated for management information as well as trend analysis.