Client Business Challenge
A leading independent provider of solutions for industrial automation, active in over 18 countries all over the world, has experienced rapid growth in active personnel and projects. Keeping their customers’ projects on track and monitoring the staff assigned to work on them was becoming a more and more onerous task for Project Managers. A platform was needed which would integrate the information from existing systems including the company’s ERP, CRM and Active Directory. Introducing additional functionalities such as absence management tracking, booking requests for projects, and time and expenses tracking and approvals were also key to delivering high-quality client services.
Our client’s core strategic objective was to have an on-premise system to provide centralized People and Project Management with the ability to control information via role-based access. Some of the key features required were the effective storage of personnel data, absence management, booking requests for people to work on particular projects, time management and tracking, 2 or 3-level approval of time and expenses tracked back to individual projects, and people and project dashboards containing KPIs and management reports. The platform also had to integrate data from 3rd-party systems.