BPM for Industrial Research

Germany-based innovation hub for industrial plastics empowers team collaboration

Client Business Challenge

The end client is an Institute specialized in the standardization of production of industrial plastics such as polypropylene. They are a major contributor to the EU framework on the effective use of plastics. The scientific community participating in the research is spread across Europe and headquartered in Germany.

Since many client teams run several of their tests Europe-wide, the client’s core requirement was for a common platform to facilitate quick and easy collaboration. They also challenged Comidor to provide built-in tools for live chat and high-definition videoconferencing to enable presentations and file sharing, having been unable to fulfil this requirement using product offerings from other vendors.

Comidor Solution

Working with Comidor’s German partner, the solution delivered was an on-premise system, on a white-label basis, completely customized to deliver the UI/UX requirements of the client’s scientific team.

Key Benefits:

Prompt Collaboration

Users can log in to the system from any device including PCs, Macs, mobiles and tablets running both IOS and Android.

Unified Communications, Online

The system provides a single working place where users can choose emails or internal messages and receive notifications on-the-go.

File Sharing, with Dropbox/Drive/Box Integration

The system provides advanced document management capabilities including file sharing, locking, versioning, view/edit rights, online editing, linking with tasks/ processes/ projects and instant sharing. On top of this it provides instant connection with existing online file management systems such as Dropbox, Google Drive and Box so that users can access any of their files which may be stored in different systems.

Multi-tenant Live Chat

Teams can quickly switch to chat mode, with built-in file sharing capability.

High Definition Videoconferencing

Comidor successfully delivered the client’s requirement for crystal-clear sound and team video conferences, running on built-in HD technology.

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