Deploying a business process management system is a big step for any company that wants to improve, streamline and automate business processes. It takes a lot of research and, if done right, it gives you a competitive edge over businesses that refuse to innovate and modernize their operations.
At least 74% of businesses have expressed a growing interest in adopting BPM, with 70% of surveyed companies already utilizing at least one process management application. However, in 2024, simply having a BPM system is no longer sufficient. Industry leaders are integrating AI tools as an essential part of their daily operations. So do BPM vendors, integrating the AI-powered features into their systems. So, if you’re striving to stay ahead of the curve, then it’s the right time to bring AI into your business processes.
We’ve tested, evaluated and compared the top AI-Powered BPM systems that rank high on trusted review sites, such as G2. Keep reading to choose the best fit for your company’s needs!
Top 5 BPM Systems Powered With AI
Here is a table where you can compare the top three BPM systems powered by AI.
AI Capabilities & Features | Free Demo/Free Trial | G2 Rating | |
Comidor | Sentiment Analysis, Predictive Models, Text Classification, Image Classification, Document Analyzer, Real-Time Process Analysis, AI Chatbot (Leia) | Yes | 4.8/5 |
Laserfiche | Document Management, OCR, Speech-to-Text Transcription, Regular Expression Builder, Content Generation and Transformation | Yes | 4.7/5 |
iGrafx Process360 Live | AI-Based Automation, Predictive Analytics, Command Execution, Conversational AI Chatbot | Yes | 4.6/5 |
Appian | AI Knowledge Assistant, Entity Extraction, Natural Language Processing, Document Summarization, Email Generation | Yes | 4.5/5 |
Nintex | Process Platform, Workflow Generator, Data Tables, Chatbot Builder | Yes | 4.3/5 |
5 Smart BPM Systems 2024: In-Depth Look
Now, let’s go through the detailed descriptions of the top 5 AI-powered BPM systems that have been earning 5-star reviews from verified users. We’ll explore how these products leverage AI and what benefits they can offer to your business.
1. Comidor
Rating: 4.8 out of 5 on G2.
Comidor has been helping businesses to undergo digital transformation and modernization for more than two decades. It’s an all-in-one Low-code BPM system that integrates cutting-edge technologies and features into a single platform. An important part of the Comidor platform is the integration of AI and ML technologies. The core modules of the system are:
- Cognitive Automation
- BPM and Workflow Automation
- Low-code/No-code App Development Environment
- Data Master Management
- NLP (natural language processing) Chatbot Leia
We have managed to create a unified intelligent platform where you can analyze, automate, and improve all aspects of your business. AI capabilities play a key role in this transformation. They enable you to build a holistic knowledge base that AI/ML models learn from. Once they learn how your organization works, they can provide accurate and specific recommendations. That’s, for example, the principle behind Leia, an NLP chatbot. Leia understands the user’s queries and gives clear, human-like responses based on the data stored in the system.
Comidor’s AI-driven features go beyond natural language processing capabilities. The integration of prescriptive and generative AI in low-code application development is just as impressive. Rather than building an app from scratch, both professional and citizen developers can simply issue a command to AI. That’s all it takes to get a ready-made application that can be further modified.
Finally, Comidor enables you make data-driven changes within your organization. You can use AI to track the workflow performance, analyze data, and make strategic decisions based on insights from the system in real-time. This is particularly useful for proactive risk management in workflow automation. Comidor notifies you about potential issues before they even arise.
2. Laserfiche
Rating: 4.7 out of 5 on G2.
Laserfiche is a reputable provider of BPM solutions that entered the market a long time ago—in 1987. Since then, it has been consistently upgrading its product portfolio.
The latest, 11 version of the Laserfiche, reflects the company’s innovation-driven approach. Just like Comidor, it has integrated AI into all of its core features. These include AI-based solutions for data management, low-code app development as well as advanced document and form recognition. Any business, regardless of size, can efficiently manage big data volumes with Laserfiche. The system processes both structured and unstructured data to make it searchable in one centralized place. The NLP and analysis capabilities of AI play a crucial role in this procedure. Paired with OCR, the intelligent document automation solution quickly transforms scanned documents into editable text, including hand-written ones. The cognitive capabilities also enable automated file organization and retrieval.
Laserfiche’s strength lies not only in its intelligent document management but also in low-code app development. On top of intuitive drag-and-drop functions and ready-to-use templates, the platform offers the RexBuilder tool. RexBuilder leverages AI capabilities to help you translate ideas written in natural language into code. It also serves as a virtual “consultant” that explains what highlighted pieces of code or diagram elements mean. You can dramatically reduce the time needed to build custom business apps of different complexity.
3. iGrafx Process360 Live
Rating: 4.6 out of 5 on G2.
Process360 Life, developed by iGraph, is a comprehensive intelligent process management platform. It comprises solutions for process mining, design, simulation, AI-based automation, and analysis. The system is quite similar to the products we’ve discussed before, especially in terms of AI integration and design. But there are some unique features you’d want to know about.
First, Process360 Life uses machine learning to train a chatbot that not only extracts information from your repository. It’s also able to execute commands and give suggestions on how to improve the process. You don’t need great prompt-building skills to make it do the job. Due to the fact that the bot is powered by NLP, you can tell it what you need in simple words.
The system also leverages NLP to respond to support and inquiry requests without human intervention through email, live chat, and messaging platforms. If your CS team is struggling with a high volume of repetitive inquiries, this feature can be a huge time-saver.
Another standout feature of Process360 Life is AI-based workflow automation. It helps you analyze, improve, and monitor existing processes as well as create new workflows that are more efficient and error-free.
4. Appian
Rating: 4.5 out of 5 on G2.
Appian is a low-code software development platform that provides multiple advanced solutions for business process management and automation. It offers complex AI tools that have a steep learning curve. Appian’s standout solution is a low-code app development platform with AI-copilot. Developers create user-friendly AI-powered apps taking advantage of the platform’s AI capabilities. The Appian’s Copilot creates workflows in response to simple instructions. You can then ask questions about your workflow, request necessary information, and receive AI-based suggestions to improve the app’s performance. It’s also possible to use Copilot for process mining.
What’s more impressive is that you can build and train your custom AI models on your business data. This lets you make Appian’s Copilot even “smarter.” The well-trained models can provide your team with more accurate and relevant suggestions.
Also, you can integrate AI into your workflows. For example, you can have AI analyze your emails to send only the relevant information needed for the next steps. The other, more “traditional” AI-powered features of Appian include document management, data unification, and analysis.
5. Nintex
Rating: 4.3 out of 5 on G2.
Nintex has put 15 years of experience into a powerful and user-friendly platform for BPM and low-code application development. Its portfolio includes AI-powered tools for data management, document generation, workflow building, and automation. You can easily generate documents in bulk using Nintex. All it takes is giving an accurate description of its content and structure. For faster results, users can use templates provided by Nintex to reduce manual work. The supported document formats include MS Office documents and Adobe PDF.
On top of that, Nintex offers an AI-translation tool that generates natural-sounding and accurate translations of your documents. This capability is embedded within the workflow and form building tools. If your business operates globally, this feature can greatly streamline collaboration between your teams.
AI-based workflow generation is another USP (unique selling point) of Nintex. This feature lets you create, edit, and automate workflows just by sending the right commands to AI. On top of the advanced generative capabilities, the system offers an NLP chatbot for quick data retrieval from a unified database.
Conclusion
The best AI-powered BPM systems go beyond the “simple” generative capabilities we are used to.These tools take on complex tasks to help your teams make data-driven decisions faster and more accurately. They are not just enhancing operational efficiency, but they’re also transforming how businesses innovate and adapt.
With Comidor, you can streamline workflows, automate repetitive tasks, and integrate AI tools to optimize your business processes effortlessly. Why wait? Take the next step towards transforming your business.
Try Comidor for free or book a personalized demo to see how AI-powered BPM can drive growth and efficiency in your organization.