Artificial intelligence (AI) has revolutionized customer experience (CX) in ways that were unimaginable a decade ago. With the rapid advancements…
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Customers and market shares play a huge role in the success of a business organization. Satisfying customers and enhancing their…
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Did you know that customers cite long wait times as the number one frustration when dealing with customer service? It…
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Robotic Process Automation technology or RPA is a relatively new technology. Even though it has not been around for long,…
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Customers and clients are the number one priority of any business, and maintaining and building relationships with these individuals is…
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Sales people do a wonderful job answering clients’ questions, even if the questions take you in the wrong direction, and…
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