Client Business Challenge
The company wanted to import and manage a vast amount of vendor master data related to supplier accounts in one place, through a multi-level approval workflow and application. The company’s need of handling accounts from three different subsidiary companies led to a demanding workflow. The activities required the:
- creation of new supplier accounts
- amendments to existing accounts
- replication of accounts to be processed
More than 1,600 account records were initially imported into Comidor from a 3rd party system. Now, through Comidor workflow engine, users can add new accounts, edit and replicate the existing ones. The workflow includes dynamic forms that show or hide fields based on business rules as well as comparison tables that enable reviewers to get an overview of the old and new values before the approval/rejection. Requesters and reviewers from four different departments collaborate with each other, operate transparently, and get informed via automated emails that include real-time data from workflow dynamic fields. The whole process was completed in 10 days, which comprised 6 days for workflow design, 2 days for custom development, and 2 days for testing and acceptance.