PUBLIC SECTOR GOVERNANCE

Client
The Prefecture of Crete

Industry
Public Sector

Location
Greece


Go paperless with Comidor:
saving more than 2,000,000 pages of paper per year


Go paperless with Comidor:
saving more than 2,000,000 pages of paper per year

Business Challenge

Our client aimed to perform BPR (Business Process Reengineering).  In particular, the recreation of core business processes with the goal of efficient, effective, transparent, and automated procedures. More specifically, the strategic goal and objective of the organisation for the planning period of 2015-2019 was the creation of paperless collective bodies. At the same time, the organisation was dealing with different collaboration and file storage issues.

Business Needs

Digital automation of the region’s services

An easily accessible cloud-based platform with no limitation of mailbox capacity and the creation of meetings

Elimination of paper waste and other organisational resources

Automated document creation with real-time data

Our remarkable results

public sector results | Comidor Digital Automation Platform

The Comidor Solution

The Comidor Platform was selected from other solutions to digitally transform the region’s services, offering an advanced collaboration hub for public sector boards. One of the most significant achievements is the automated document and report creation, that accelerates the decision-making process, and reduces paper waste, time, and costs. The platform operates in the cloud, making it easily accessible from everywhere, to everyone at any time. 

1. Invitation to Meetings

Initially, the Collective Bodies Department, in cooperation with the President, creates a meeting process for a Collective Body (for example, the Financial Committee).  The invitation document is automatically generated, and smart notifications are triggered by the system to invite all members to add their suggestions within a predefined time scale. All the necessary steps are done through Comidor.

2. Proposals

Users upload multiple proposals into the meeting process (as attachments). The proposals are then available to all the invited members in a transparent, simple, and paperless way.  Also, the proposals can be categorised by type, subject, rapporteur, content, and type of decision.

3. Meetings

The Collective Bodies Department convenes paperless. During the meeting, its members use Comidor via tablets, to discuss all the proposals. At the end of the meeting, a file with all the meeting minutes is generated automatically and can be exported by the members. Other automated documents are also produced for each proposal, and for every decision ready to be shared with all the stakeholders.

What we have achieved

Easy and quick access to proposals from one point

Procedure acceleration, since the decisions are delivered online during the meetings, and then the procedure moves on to the next stages

Automated document generation based on multiple templates, without limitation on the volume of data for each document

Saving time because administrative assistants only focus on value-added tasks and not on printing and transferring documents

Elimination of paper waste leading to a more friendly approach to critical environmental issues

Improvement of the decision-making process by eliminating errors and corrections

Full traceability and visibility over the processes

The Region of Crete has recently been awarded the “Bravo Engagement” award in the second area for collaboration with the Comidor digital automation platform and the development of a paperless application for the collective bodies of the region of Crete

The Prefecture of Crete

A second level local self-administration organisation in Crete that consists of four regional units: Heraklion, Lasithi, Rethymno and Chania. The organisation designs and implements policies for the economic, social, tourism, and cultural development of the island of Crete.

The Prefecture of Crete

A second level local self-administration organisation in Crete that consists of four regional units: Heraklion, Lasithi, Rethymno and Chania. The organisation designs and implements policies for the economic, social, tourism, and cultural development of the island of Crete.

Business Challenge

Our client aimed to perform BPR (Business Process Reengineering).  In particular, the recreation of core business processes with the goal of efficient, effective, transparent, and automated procedures. More specifically, the strategic goal and objective of the organisation for the planning period of 2015-2019 was the creation of paperless collective bodies. At the same time, the organisation was dealing with different collaboration and file storage issues.

Business Needs

Digital automation of the region’s services

An easily accessible cloud-based platform with no limitation of mailbox capacity and the creation of meetings

Elimination of paper waste and other organisational resources

Automated document creation with real-time data

Our remarkable results

public sector results | Comidor Digital Automation Platform

The Comidor Solution

The Comidor Platform was selected from other solutions to digitally transform the region’s services, offering an advanced collaboration hub for public sector boards. One of the most significant achievements is the automated document and report creation, that accelerates the decision-making process, and reduces paper waste, time, and costs. The platform operates in the cloud, making it easily accessible from everywhere, to everyone at any time. 

1. Invitation to Meetings

Initially, the Collective Bodies Department, in cooperation with the President, creates a meeting process for a Collective Body (for example, the Financial Committee).  The invitation document is automatically generated, and smart notifications are triggered by the system to invite all members to add their suggestions within a predefined time scale. All the necessary steps are done through Comidor.

2. Proposals

Users upload multiple proposals into the meeting process (as attachments). The proposals are then available to all the invited members in a transparent, simple, and paperless way.  Also, the proposals can be categorised by type, subject, rapporteur, content, and type of decision.

3. Meetings

The Collective Bodies Department convenes paperless. During the meeting, its members use Comidor via tablets, to discuss all the proposals. At the end of the meeting, a file with all the meeting minutes is generated automatically and can be exported by the members. Other automated documents are also produced for each proposal, and for every decision ready to be shared with all the stakeholders.

What we have achieved

Easy and quick access to proposals from one point

Procedure acceleration, since the decisions are delivered online during the meetings, and then the procedure moves on to the next stages

Automated document generation based on multiple templates, without limitation on the volume of data for each document

Saving time because administrative assistants only focus on value-added tasks and not on printing and transferring documents

Elimination of paper waste leading to a more friendly approach to critical environmental issues

Improvement of the decision-making process by eliminating errors and corrections

Full traceability and visibility over the processes

The Region of Crete has recently been awarded the “Bravo Engagement” award in the second area for collaboration with the Comidor digital automation platform and the development of a paperless application for the collective bodies of the region of Crete

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