The COVID-19 pandemic has single-handedly changed the way we used to work, shop, or avail services. We have seen how emerging technologies and automation are being used to implement digital transformation initiatives across industries. Businesses are investing heavily in IT Automation to make their move towards hybrid models and cloud-native operations.
Gartner Inc. is known for releasing research papers, which foresee the trends that will influence technology, IT, and businesses in the coming years. These automation trends reflect the changes that have been brought in by IT automation to enhance business productivity and customer experience. Businesses are looking for much-needed innovation and agility so that they can optimize their IT operations to deliver value-based KPIs while improving their overall profitability.
In this blog, we have covered Gartner’s 2023 technology trends, most relevant to intelligent IT automation. If you are an entrepreneur or an IT professional, then these trends will help you accelerate your digital business initiatives.
Here we have some exciting stats about the IT automation trends:
- By 2024, the improvements in digital workplaces and processes driven by IT automation will help organizations spend 30% of their time on IT operations management, and the rest on engineering and designing.
- By 2024, IT automation will assist digital resources to spend 30% more time on engineering, as maintenance and endpoint support will be taken care of by automation tools.
- By 2023, 40% of platform and product teams will utilize AIOps to reduce unplanned downtime by 20%.
- More than 80% of survey respondents maintained that the need for innovative digital services and products will increase in 2022-23.
Top IT automation Trends
1. LNCA (Low and No Code Automation)
This technology will be a game changer for enterprise-wide automation initiatives. Low-code/No-code Automation platforms allow business owners and users to develop and deploy enterprise apps with little or no coding expertise.
As per Gartner, we may witness an almost 50% rise in enterprise automation using Low and No-Code Automation, as more organizations are poised to adopt this efficient and cost-effective method of automating applications and business processes.
Gartner also predicts that by 2025, approximately 70% of enterprise applications will be developed using low-code or no-code technologies.
It is a massive increase of 25% if we compare it with 2020. Furthermore, the Google engineering team maintains that by 2025, more than 50% of enterprise or business applications will be built by those who don’t consider themselves conventional developers (mostly known as citizen developers).
It is a business-driven and disciplined approach to swiftly determine, validate, and automate IT and business processes with ease.
It will continue to be a hot trend in enterprise automation in 2023. We may witness the rising adoption of Hyperautomation due to its wide range of use cases, which enables organizations to automate complex and industry-specific tasks and processes.
Hyperautomation offers an unprecedented capability to learn from human behavior, which allows consultants to gain momentum due to its increasing capability to learn from humans and automate a large number of monotonous manual tasks and processes.
The usage of Hyperautomation will only increase further as businesses will leverage its capabilities to reduce the overall cost and enhance their process efficiency.
3. Workflow Automation, Management, and Orchestration
In an increasingly competitive world, most enterprises are automating their workflows to extend the speed, efficiency, and agility of their business. Organizations are now aggressively adopting AI-aided decision-making and RPA (robotic process automation) to avail the benefits of automation.
Furthermore, workflow orchestration and automation technologies are more in demand than ever before. There is a plethora of standalone low-code or No-code workflow tools in the market, which offer many exciting features and capabilities.
For example, Comidor’s workflow automation engine is fully compliant with BPMN 2.0 and comes with AI and RPA capabilities, ready-to-use integrators, and more. Get rid of manual tasks and endless paperwork, and streamline your business processes, automate data manipulation, and get instant AI capabilities – no coding required. Take control of your workflows and start working smarter today.
4. Intelligent Document Processing
Intelligent Document Processing (IDP) is another enterprise automation technology that has evolved dramatically in recent times. It enables users to understand the context and intent of the documents, and ensure better accuracy while automating the document-based processes. IDP improves document processing time, which ultimately enhances customer experiences.
We are pretty much sure that most of the IDP service providers will extend their value proposition to incorporate Unstructured Data Processing (UDP) as a whole.
While we already have innovative applications of Artificial Intelligence such as NLP, video analytics, and computer vision, UDP-driven solutions can help fetch unstructured data from different sources and process them. It can work on a plethora of data types such as text content, social media post, videos, and even phone calls.
5. API Management
An application Programming Interface (API) is a code-based intermediary that allows two different apps to communicate with each other to perform a specific function. API plays an important role in the implementation of digital transformation and hyper-automation.
APIs can automate the backend workflows and also expedite data transfer between numerous independent systems.
API management tools and technologies have gradually become more valuable for enterprise automation, as they offer higher visibility into enterprise-wide functions and enable organizations to manage their APIs effectively and securely.
This trend will only increase in 2023, as more organizations are poised to leverage the capabilities of APIs to kickstart their digital transformation initiatives.
Three major takeaways from Gartner’s IT automation trend predictions:
- The adaption of IT automation is quickening at an unprecedented pace, with more enterprises and start-ups building completely automated value chains.
- The surge in data diversity will only push enterprises to adopt innovative computing and storage technologies.
- More IT leadership positions are emerging in the IT operations and Customer experience domain.
We are living in an era where automation is playing a pivotal role in the IT-led transformation of businesses across all industries. Enterprises are now embracing scaled automation solutions to avail the benefits of digital transformation to enhance their customer experiences while improving efficiency.
We are pretty much sure that IT automation will be a critical factor for enterprises to drive innovation, devise competitive strategies, and get a niche edge ahead of their competitors.
As an entrepreneur, leader, or IT professional, it is crucial for you to stay up to date on the latest technologies, IT automation trends, and tools. It will help you to leverage the capabilities of automation to avail the intended outcomes for your business.
Gourav Sharma is a Digital Marketing Strategist at Arka Softwares, a leading Web, and Mobile app development company. He has 4 years of experience in the Information Technology industry. He spends his time reading about new trends in Digital Marketing and the latest app development technologies.