What would take you several hours to pull off manual work, you can do in minutes through process automation.Whether you run a small business or an established enterprise, you benefit significantly from automating manual processes. Business process automation helps streamline your workflows, cut costs, increase productivity, and optimise your business processes.
If you’re looking for the right, manual processes to automate, then this guide is for you.
Below are core aspects of your business that you can start automating now.
With how competitive the business landscape has become, your chances of succeeding becomes almost non-existent if you don’t invest in marketing.
Sadly, several companies struggle with tedious workflows and mountainous to-do lists involved in running a successful marketing campaign.When done manually, your marketing initiatives will take the lion’s share of your time. Thus, leaving you with almost no time to run your business.
That’s where process automation comes in.
Instead of preparing your marketing to-do lists manually, automate them. For example, you can spend the entire morning sending text messages to your client base manually, or you can leverage software that sends automated text messages.
With a marketing automation software solution, you can create an automated workflow to send text messages once specific triggers are met. This allows you to send text messages to the right people at the right time, at scale – even without you making a single tap on your phone screen.
For instance, a process automation software platform like Comidor allows you to create an automated workflow that sends a text message an hour after your customers abandon their virtual carts.The workflow can run 24/7 as long as it’s active. In other words, you can send follow-up text messages to your customers even though you’re asleep or out of office.
2. Customer Support
Chatbots add so much value to businesses. Not only do they help you address your customers’ basic inquiries automatically, but they also reduce your manpower needs.
Instead of employing the help of 10 customer service representatives, you can hire half the number since your chatbots will reduce your call volume.
Can you imagine how time-consuming and costly it can be if a real person has to reply every single time to customers’ inquires? With business process automation, your customer support team can focus on addressing more complex issues.
As for basic inquiries such as your store’s hours of operation, money-back guarantee, product availability, etc., all of these can be addressed automatically by your chatbots.
Don’t give your HR team the burden of manually reading through each applicant profile. Get rid of such manual processes and save your HR from tons of headaches by using a process automation tool.
With people management software, you can sift through countless applicant profiles in minutes – seconds, even.
For example, if you’re looking to hire a certified life coach, you can set your business process automation tool that uses Artificial Intelligence (AI) to search for profiles with the keyword phrase “life coach certification”.
The hiring tool automatically scans the applicant profiles and then comes back with prospects who possess life coach certifications. Automated profile scanning reduces the amount of time your company spends on shortlisting applicants.
If you’re running an e-commerce business and you’re sourcing your products from third-party supplier sites, it’ll take you countless hours to integrate their products to your e-commerce store.
So, if you do things manually, it may seem like a nightmare.
Let’s think about it. You have to copy the product photos, the number of products available, the product description, etc. What’s more, doing these things manually poses all sorts of complications down the line.
On top of that, you need to check daily with suppliers if their product is still available. After all, their stock availability may have listed “5 stocks available” when you viewed it. But minutes later, everything could have been bought.
Now imagine how tedious things can become if you sell hundreds of products. Can you see how frustrating running your business would be if you integrate products manually? With a process automation tool, you can automate any process from order management to inventory tracking. This way, you will save time and energy for performing more critical business processes.
Why Automating Manual Processes?
Without any doubt, you stand to gain numerous benefits by automating manual processes.
Not only can you save time and resources with business process automation, but you even keep your team away from the hassle of doing repetitive and demotivating tasks. Also, automating manual processes help reduce risk and increase productivity.
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