The new wave of digital transformation has brought automation to the forefront of many businesses. Process and workflow automation methods are assisting businesses in project completion more than ever before in improving and optimizing their operations. However, it can quickly become overwhelming to manage all these automated processes. That’s where process orchestration comes in.
It’s a common misconception that process orchestration and automation are the same term. However, they’re actually separate strategies that work together to improve business processes. We’ll define what process orchestration is and how it’s elevating business automation to new levels below.
What is Process Orchestration?
To fully understand what process orchestration is, we’ll break down the difference between process orchestration and process automation.
Process automation is used to automate repetitive, individual processes. Automation technology eliminates the need for a human touch when it comes to these tasks. This allows your team members to focus their time on larger-scale processes that require extensive human attention.
When businesses begin to rely heavily on automation, it can be a challenge to coordinate these moving parts. Getting them to work together can be time-consuming itself. That’s why process orchestration is such an integral part of digital transformation. So, what is process orchestration? Process orchestration is the strategy that organizes and strings together business processes. Using this strategy, you can cohesively execute your automation strategy easily.
Keep reading to learn more about how process orchestration can improve your automation and make your workdays run a little smoother.
How Process Orchestration Elevates Automation
There are more than a few ways that business process orchestration and automation work together. Below are 11 ways that you can use process orchestration to coordinate your business automation.
1. Process Management
Dealing with a growing list of automated tasks is stressful. You may lose track of where automated processes send information or when automation is meant to be completed. With process orchestration, you can clearly define a process and move automated tasks around for the highest level of efficiency. Never lose track of information or process stages again.
2. Case Management
In addition to managing an entire process, you can better manage individual cases. You can bring together all of the processes, data, and people needed to complete a specific case. This may mean using process orchestration to assemble individual cases for each client to keep their information organized.
3. Uninterrupted Process Change
Sometimes, our automated processes need minor tweaks. Since your tasks are brought together through process orchestration, you may be concerned that a change in one will impact the others. However, process orchestration is designed to handle these minor changes without affecting the tasks that occur before or after the one in need of change. Your other automated tasks can continue to work uninterrupted as you make adjustments.
4. Reduced Human Error
A major benefit of process orchestration is overall quality improvement and accuracy. Manual data entry, in particular, can often lead to human error. While these errors can be a complete accident when dealing with large quantities of data, they may lead to costly mistakes and unhappy customers. By automating your tasks and bringing them together through process orchestration, you can produce more accurate results that lead to higher-quality products.
5. Cross-Department Connection
If cross-department collaboration is a necessity for your business, process orchestration is a must-have. With process automation and process orchestration, you can automate and combine cross-departmental tasks into one cohesive process. This way, you won’t need a human touch to pass completed parts of a project from one department to another.
6. Process Improvement Opportunities
By mapping your processes in one place, you can easily identify where they aren’t working correctly. If an automated process isn’t moving information in the right direction or is causing problems for users, you can pause that automated process and brainstorm a solution that will better achieve your goal.
7. Process Visibility
It’s easy to lose track of processes. With so many moving parts involved in any given project, tracking progress can be a major obstacle. Process orchestration lays out a process in a clear, distinct way. Everyone can view the automated process and see where information sits. This also provides clarity on who team members can go to when questions or concerns arise.
8. Process Efficiency
Though these automated processes don’t require a human touch, moving them through the pipeline once they’re completed might eliminate this need by tying your tasks together into one end-to-end process through process orchestration. This collective process will increase speed and efficiency. Additionally, process orchestration can identify redundancies that are impacting efficiency. There may be two automated tasks that are accomplishing the same goal simultaneously. Instead of having both of these running, you can remove one or combine the two into a more built-out process.
9. Business Standards
Process orchestration is an excellent way to set business standards. Your team can work together to determine the best completion course and create guidelines. This helps your team understand the process they’re using to complete tasks and increases new hire onboarding time.
10. Cost Reduction
Advanced automation technologies reduce overhead costs that come from time-consuming processes. Your business can further reduce these costs with process orchestration. By combining your automated tasks, you can better understand where bottlenecks occur that continuously increase costs. Determine how you can resolve this issue to save both time and money.
11. Employee/Customer Satisfaction
Last but certainly not least, process orchestration increases both employee and customer satisfaction. Business standards and increased collaboration help employees get their work done without the added stress of tedious tasks. Improved processes and higher accuracy keep customers happy with high-quality products and services.
Explore Comidor Process Orchestration
Wondering how to achieve process orchestration in your own business? Luckily, there are plenty of business process orchestration and automation tools available to help you reach your automation goals. Comidor BPM orchestrates process tasks to help you elevate your current automation.
Contact Comidor today to learn how to orchestrate your processes and achieve agile business digital transformation!