Notifications

Comidor Notifications and Reminders (N&R) form the backbone of Comidor Communication. While Comidor offers many standard communication tools (Emails, internal messaging, instant messaging, video calling), the Comidor N&R system puts these all into effect by delivering instant notifications.

Notifications Bar

The Notifications Bar is where you will be notified of any update regarding:

• A specific task
• New messages
• New Emails
• Colleagues that are on absence

When an icon is orange you have a new notification.

	System Notifications (Notifications). These Notifications inform you when someone adds a new task/process, when a task/process is due to start when someone has shared a folder with you, or when an existing task/process has been completed. Reminders will also be displayed here. These Notifications are also displayed in the Workbench Activity Stream.
	Emails Notifications (Messages). When you receive a new Email, a Mailbox notification will appear here. Configure the type of Email Notifications you wish to receive in User Settings.
	Calendar. View your Tasks for the current day. There is a drop-down menu to filter tasks shown i.e. assigned by the user, assigned to the user, team tasks, all tasks.
	Absences. On this tab you can be informed about the employees that are on leave.

1. Click on the Notifications icon to view System Notifications. Choose a Notification and it will redirect you to the Comidor object’s page. Press ‘x’ to close the menu.
   You can also Dismiss all System Notifications by clicking the button at the bottom of the pop-up menu.

You can restore or see deleted Notifications from the Notifications unit: Workplace > Notifications

2. In Messages, you can see unread Emails and Messages

• • Click on Today to see Emails and messages which you have received today. Past shows Emails and messages received on previous days. Outbox is Emails which have been scheduled to be sent in the future
  • Click on an Email to read it and on the completion icon to set it as read and completed. This will remove the email notification from the infobox. It will still be available for you to read in your Mailbox. You also can Mark all as read and completed. You can undo this and mark them as unread or incomplete at a later date if you wish

By default, you only see notifications for the Messages and Emails that you have received in the Priority Inbox of your Mailbox. If you wish to receive notifications from the Inbox of your Mailbox as well you can configure this in User Settings.

3. Click on the Calendar icon to view your Calendar.

• • The Calendar gives a day by day, week by week or for the whole month view of your tasks, meetings, etc or . You can click on any task to see more information.
  • You can choose to view today’s tasks, overdue tasks or upcoming tasks. Click on the ‘√’ icon to set a task as complete.

4. Click on the Absences icon to see the colleagues that are on leave. You can choose to view the employees that are on absence today or any upcoming absences to delegate efficiently the tasks.

Sending & Receiving Notifications

1. You can create a Notification by selecting the menu option “Notify”. This option is available in almost all of the Comidor objects’ Actions Icon (Tasks, Opportunities, Projects, Processes, etc)
   

2. A pop-up window will appear
   • Add the Notification Message
   • Select the Users to notify from your Organizational Chart. You can also send the notification to a group of users
   • You can send the notification as an Email to people not using Comidor from any Email address you have connected to Comidor. Simply type in the recipient’s Email address
   • You also have the possibility to notify people by email. The system automatically sends an email to the email address that was registered in the system for the specific person.
   • 
     

1. Click on send to send the notification

2. Recipients will receive the notification in their Notifications Bar. 

Setting a Reminder

1. A Comidor Reminder can be created for Tasks and any type of Process.
   • For Tasks – while viewing a Task record, click on the Action Icon and select
     Schedule Notification. You can set the reminder when creating a new task
   • For all types of Processes, click on the Action Icon and select Notify
     

2. For Tasks, a pop-up window will appear. You can schedule the reminder to appear:
   • on Task Completion
   • On the scheduled task completion date
   • When a Task is a number of days/hours/minutes delayed
   • Any amount of Days/Hours/Minutes prior

You can select yourself and other users to be the recipient of the notification and choose between SMS or Email for how the notification will be sent.

For Processes, a pop-up window will appear. Choose for the reminder to appear either on the scheduled completion date or the number of days before/after the scheduled completion date. You can choose the recipient of the reminder and whether or not you want an Email to be sent also.

3. The recipients will receive the reminder notification in their Notifications Bar under System Notifications (Notifications). Email reminders can be sent provided that you have connected your Email account to your Comidor account.

Previous Notifications

1. From the User Apps Icon, go to Workplace > Notifications
2. All system and notes Notifications that have been received can be viewed here and are ordered chronologically
3. From the list view shown below, multiple notifications can be selected and have actions performed on them (such as delete or reactivate)
   

• Click on Link with to connect selected Notifications with another Comidor object. You can link a Process, Task, or File, etc
• You can also click on reactivate if you want to see Notifications again in your Notifications Bar
• You can search for or filter notifications