notifications v.6| Comidor Platform

Notifications

Notifications 789 592 Comidor BPM Platform

Comidor Notifications and Reminders (N&R) form the backbone of Comidor Communication. While Comidor offers many standard communication tools (Emails, internal messaging, instant messaging, video calling), the Comidor N&R system puts these all into effect by delivering instant notifications.

Notifications Bar

The Notifications Bar is where you will be notified of any update regarding:

  • A specific task
  • New messages
  • New Emails

Notifications' bar v.6| Comidor Platform

When an icon is orange you have a new notification.

 system notification v.6| Comidor Platform System Notifications (Notifications). These Notifications
inform you when someone adds a new task/process, when
a task/process is due to start when someone has shared a
folder with you, or when an existing task/process has been
completed. Reminders will also be displayed here. These Notifications
are also displayed in the Workbench Activity Stream.
 emails notifications v.6| Comidor Platform Emails Notifications (Messages). When you receive a
new Email, a Mailbox notification will appear here.
Configure the type of Email Notifications you wish to
receive in User Settings.
 calendar notifications v.6| Comidor Platform Calendar. View your Tasks for the current day. There is a drop-down menu to filter tasks shown i.e. assigned by the user, assigned to the user, team tasks, all tasks.
  1. Click on the Notifications icon to view System Notifications. Choose a Notification and it will redirect you to the Comidor object’s page. Press ‘x’ to close the menu.
    new notification v.6| Comidor PlatformYou can also Dismiss all System Notifications by clicking the button at the bottom of the pop-up menu.

You can restore or see deleted Notifications from the Notifications unit: Modules Menu Icon > Daily Utilities > Notifications

2. In Messages, you can see unread Emails and Messages

    • Click on Today to see Emails and messages which you have received today. Past shows Emails and messages received on previous days. Outbox is Emails which have been scheduled to be sent in the future
    • Click on an Email to read it and on the completion icon to set it as read and completed. This will remove the email notification from the infobox. It will still be available for you to read in your Mailbox. You also can Mark all as read and completed. You can undo this and mark them as unread or incomplete at a later date if you wish

By default, you only see notifications for the Messages and Emails that you have received in the Priority Inbox of your Mailbox. If you wish to receive notifications from the Inbox of your Mailbox as well you can configure this in User Settings.

3. Click on the Calendar icon to view your Calendar.

    • The Calendar gives a day by day view of your tasks, meetings, etc. You can filter which tasks and orders are displayed (e.g. all, personal/ group, or supervised tasks) and then click on any task or order to see more information. Note that orders are tasks set by you for other users
    • You can choose to view only overdue tasks or upcoming tasks and then filter these tasks further. Click on the ‘√’ icon to set a task as complete

mini calendar v.6| Comidor Platform

Sending & Receiving Notifications

  1. You can create a Notification by selecting the menu option “Notify”. This option is available in almost all of the Comidor objects’ Actions Icon (Tasks, Opportunities, Projects, Processes, etc)
    notify v.6| Comidor Platform
  1. A pop-up window will appear
    • Add the Notification Message
    • Select the Users to notify from your Organizational Chart. You can also send the notification to a group of users
    • You can send the notification as an Email to people not using Comidor from any Email address you have connected to Comidor. Simply type in the recipient’s Email addresssend notification v.6| Comidor Platform

1. Click on send to send the notification

2. Recipients will receive the notification in their Notifications Bar

Setting a Reminder

  1. A Comidor Reminder can be created for Tasks and any type of Process.
    • For Tasks – while viewing a Task record, click on the Action Icon and select
      Schedule Notification. You can set the reminder when creating a new task
    • For all types of Processes, click on the Action Icon and select Notify
      schedule notification- tasks v.6| Comidor Platform
  1. For Tasks, a pop-up window will appear. You can schedule the reminder to appear:
    • on Task Completion
    • On the scheduled task completion date
    • When a Task is a number of days/hours delayed
    • Any amount of Days/Hours prior

You can select yourself and other users to be the recipient of the notification and choose between Comidor or Email for how the notification will be sent.

For Processes, a pop-up window will appear. Choose for the reminder to appear either on the scheduled completion date or the number of days before/after the scheduled completion date. You can choose the recipient of the reminder and whether or not you want an Email to be sent also.

options - schedule notification v.6| Comidor Platform

  1. The recipients will receive the reminder notification in their Notifications Bar under System Notifications (Notifications). Email reminders can be sent provided that you have connected your Email account to your Comidor account.notification - processes v.6| Comidor Platform

Previous Notifications

  1. From the User Apps Icon, go to Daily Utilities > Notifications
  2. All system and notes Notifications that have been received can be viewed here and are ordered chronologically
  3. From the list view shown below, multiple notifications can be selected and have actions performed on them (such as delete or reactivate)
    Previous notifications v.6| Comidor Platform
  • Click on Link with to connect selected Notifications with another Comidor object. You can link a Process, Task, or File, etc
  • You can also click on reactivate if you want to see Notifications again in your Notifications Bar
  • You can search for or filter notifications
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