notifications | Comidor Platform


790 562 Comidor BPM Platform

Comidor Notifications and Reminders (N&R) form the backbone of Comidor Communication. While Comidor offers many standard communication tools (Emails, internal messaging, instant messaging, video calling), the Comidor N&R system puts these all into effect by delivering instant notifications.

Notifications Bar

The Notifications Bar is where you will be notified of any update regarding:

  • A specific task and process
  • New messages
  • New Emails

Notification bar | Comidor Platform

When an icon is orange you have a new notification.

 Notification bar | Comidor Platform System Notifications (Notifications). These Notifications
inform you when someone adds a new task/process, when
a task/process is due to start when someone has shared a
folder with you, or when an existing task/process has been
completed. Reminders will also be displayed here. These Notifications
are also displayed in the Workbench Activity Stream.
 Notification bar | Comidor Platform Emails Notifications (Messages). When you receive a
new Email, a Mailbox notification will appear here.
Configure the type of Email Notifications you wish to
receive in User Settings.
 Notification bar | Comidor Platform Notes Notifications (News). When a user has commented
on a Task or Process a Notification will be shown here. If a
colleague wishes to notify you of changes to a specific Comidor object, the Notification will also be shown here.
 Notification bar | Comidor Platform Calendar. View your Tasks for the current day. There is a drop-down menu to filter tasks shown i.e. assigned by the user, assigned to the user, team tasks, all tasks.
 Notification bar | Comidor Platform Processes. Processes grouped by their scheduled end
date are viewable via the Processes icon. Filter Processes
you wish to view in User Settings.

If you have Comidor open but are in another browser tab or working in another program, whenever you receive a new notification within Comidor you will also receive a notification in your browser alerting you of this.

Notification bar | Comidor Platform

Click on the Notifications icon to view System Notifications. Choose a Notification and it will redirect you to the Comidor object’s page. Press ‘x’ to close the menu
Notification bar | Comidor PlatformYou can also Dismiss all System Notifications by clicking the button in the bottom left-hand side of the pop-up menu

You can restore or see deleted Notifications from the Notifications unit: Modules Menu Icon > Integrated Communication > Notifications

  1. In Messages, you can see unread Emails and Messages
    • Click on Today to see Emails and messages which you have received today. Past shows Emails and messages received on previous days. Outbox is Emails which have been scheduled to be sent in the future
    • Click on an Email to read it and on the completion icon to set it as read and completed. This will remove the email notification from the infobox. It will still be available for you to read in your Mailbox. You also can Mark all as read and completed. You can undo this and mark them as unread or incomplete at a later date if you wish

By default, you only see notifications for the Messages and Emails that you have received in the Priority Inbox of your Mailbox. If you wish to receive notifications from the Inbox of your Mailbox as well you can configure this in User Settings.

  1. Click on the News icon to see any Note that has been added by a Comidor user in a Process or Task. If the user has notified you about any Comidor object you will receive the News Notification here. Click on the notification to remove it and dismiss all to clear all notifications.Notification bar | Comidor Platform

Note that you can restore or review these News notifications from the past Notifications unit: Modules Menu Icon > Integrated Communication > Notifications

  1. Click on the Calendar icon to view your Calendar.
    • The Calendar gives a day by day view of your tasks, meetings, etc. You can filter which tasks and orders are displayed (e.g. all, personal, group, or supervised tasks) and then click on any task or order to see more information. Note that orders are tasks set by you for other users
    • You can choose to view only overdue tasks or upcoming tasks and then filter these tasks further. Click on the ‘√’ icon to set a task as complete

Notification bar | Comidor Platform

  1. Check all pending Processes from the Processes icon. You can choose to view today’s due Processes, past Processes, or upcoming Processes.  Notification bar | Comidor Platform

Sending & Receiving Notifications

  1. You can create a Notification by selecting the menu option “Notify”. This option is available in almost all of the Comidor objects’ Actions Icon (Tasks, Opportunities, Projects, Processes, etc)
    Notify | Comidor Platform
  1. A pop-up window will appear
    • Add the Notification Message
    • Select the Users to notify from your Organizational Chart. You can also send the notification to a group of users
    • You can send the notification as an Email to people not using Comidor from any Email address you have connected to Comidor. Simply type in the recipient’s Email address

Notify | Comidor Platform

1. Click on send to send the notification
2. Recipients will receive the notification in their Notifications Bar under Notes Notifications (News). A Desktop notification will also notify the recipients

Setting a Reminder

  1. A Comidor Reminder can be created for Tasks and any type of Process.
    • For Tasks – while viewing a Task record, click on the Action Icon and select
      Schedule Notification. You can set the reminder when creating a new task
    • For all types of Processes, click on the Action Icon and select Notify
      Schedule Notification | Comidor Platform
  1. For Tasks, a pop-up window will appear. You can schedule the reminder to appear:
    • on Task Completion
    • On the scheduled task completion date
    • When a Task is a number of days/hours delayed
    • Any amount of Days/Hours prior

You can select yourself and other users to be the recipient of the notification and choose between Comidor or Email for how the notification will be sent.

For Processes, a pop-up window will appear. Choose for the reminder to appear either on the scheduled completion date or the number of days before/after the scheduled completion date. You can choose the recipient of the reminder and whether or not you want an Email to be sent also.

  1. The recipients will receive the reminder notification in their Notifications Bar under System Notifications (Notifications). Email reminders can be sent provided that you have connected your Email account to your Comidor account.

Previous Notifications

  1. From the User Apps Icon, go to Enterprise Collaboration > Notifications
  2. All system and notes Notifications that have been received can be viewed here and are ordered chronologically
  3. From the list view shown below, multiple notifications can be selected and have actions performed on them (such as delete or reactivate)
    Notifications | Comidor Platform
  • Click on Link with to connect selected Notifications with another Comidor object. You can link a Process, Task, or File, etc
  • You can also click on reactivate if you want to see Notifications again in your Notifications Bar
  • You can search for or filter notifications